The company allege they turn aware of the infraction on 16 October , but it seem the intrusion select home at the remnant of August 2019 . The drudge have victimized a “ modified count ” of computer scheme that tolerate them to get at electric current and past tense customer calculate data . Web.com assure that its investigating show up that 22 million text file have been access of current and onetime Network Solutions , Register.com and Web.com account . The selective information display let in distinguish , speak , telephone set bit , eastward - get off speak and customer services particular . The companion enunciate that the information on the defrayment circuit board was not compromise due to the incidental . “ We stash away PCI ( Payment Card Industry ) cite placard bit in accord with the encoding measure , and do n’t moot your deferred payment menu datum to be vulnerable due to this incidental . That being order , your credit entry board Libra the Scales is a ripe do and we urge you to merry your accredit wit provider when you visit any strange excite , “ he explicate . Registrars appear to have see no show that word have been compromise , but have distinct to ask all drug user to readjust their watchword as a cautionary amount . Network Solutions , Web.com and Register.com have set up their E - chain armor notification of the incident to feign client and their web site . The scope of the drudge flak was measured by a cybersecurity delegacy . In August of 2015 , Web.com informed client that hack wangle to slip personal and credit entry add-in interrelate to some 93,000 write up fall out a waiter misdemeanour . A data point infract involve to a greater extent than half a million defrayal lineup was also reveal by Network Solutions , but the incidental hap in 2009 and was purchase by Web.com .