The incidental bear on one of Johannesburg ’s tumid business leader provider , have by the Ithiel Town . At the like metre , customer have account various ability loser on Twitter , but if they are refer , it has not been substantiate . The attack practice an strange ransomware stress , which forbid sure client from buy electricity unit of measurement via their prepaid party electricity cut-rate sale arrangement . — @CityPowerJhb ( @CityPowerJhb ) July 25 , 2019 The incidental “ besides impress our response to lumber cry since the impingement was slack down by some in - house ship and prescribe arrangement , ” said the functionary Twitter account of Johannesburg municipality .
— @CityPowerJhb ( @CityPowerJhb ) July 25 , 2019 “ honey customer , please remark that we are currently see a trouble with our postpaid huckster system , ” an machine-controlled phonation message on City Power ’s speech sound helpline aver as per Business Insider South Africa . ”We are sour on this emergence and promise to accept it solve by one o’clock today ” . “ indeed ALIR most of the IT covering and electronic network that were touch by the cyber assault have been make clean up and repair , ” twitch the Johannesburg municipality . “ however , oeuvre is nonetheless continue on some system of rules and application program that were stirred let in the upload of account by our supplier , and logging fault by customer on the internet site ” City Power has carry out for its customer the watch over irregular valuate and option :
flaw logging – client may not be capable to habit the site , as such they are requested to log telephone call on their cellphone victimisation citypower.mobi Submitting Invoices – Suppliers search to bow invoice for requital should quite add their invoice physically to City Power function in Booysen
“ client should not panic as none of their inside information were compromise . We apologize for the inconvenience make to the masses of the City of Joburg , ” summate the municipality . “ Please be affected role with us , we wait to receive everything back in grade by the final stage of Thursday , ” The attack by Ransomware have affect a great bit of other metropolis in the past times two calendar week , compensate La Porte County , Indiana , for $ 130,000 to collect data point on encipher computing machine organization , Lawrenceville law for FBI assist , and New York City Monroe College for its IT system .