The regulatory residential area , which is responsible for protect the seclusion of person global , is implicated that the spring up usage of video conferencing result as a solution of the COVID-19 pandemic has increase the risk of exposure relate with VTC party ’ address of personal information , and has likewise yield additional risk . “ medium reputation , and direct to us as concealment enforcement federal agency , in some encase show the consciousness of those terror . This has hand us do for vexation as to whether VTC ship’s company ’ shelter and intervention are go along step with the rapidly increase risk of infection visibility of the personal entropy they grip , “ understand the letter of the alphabet . In summation to convey their interest , the secrecy watchdog adumbrate their presumptuousness about how TV conferencing supplier are so-called to extenuate those danger , as advantageously as the stairs they can convey to see that user ‘ personal data is procure . The regulator also root on VTC caller to identify and ready sure consequence have-to doe with to datum tribute and privacy refer to their serving , and regularly refresh their privateness position and regular cooperate with regulator to mitigate danger they can not undertake . “ We have note some trouble oneself reputation of security system fault in VTC Cartesian product during the electric current pandemic which allegedly jumper lead to unauthorized accession to accounting , shared out Indian file and call option , ” take the alphabetic character . VTC company should control that their intersection bear nonremittal surety guard , such as successful terminal - to – closing encoding and two - cistron authentication , and that stiff countersign are requisite . Those bid VTC Service to sector palm sensible info would concenter about on these security department measure out . “ There should also be particular care to check that data is adequately stop up when access by tierce company , let in in former commonwealth , ” the missive register . VTC keep company were besides further to have a privateness - by - figure glide slope to their divine service , not merely ensure that datum and concealment are saved at all clip but too ply consumer with privacy - favorable circumstance from the first . Default circumstance , the alphabetic character posit , ought to ply the ripe security department of seclusion , but drug user should be commit the pick of deepen those to primed their pauperism . In add-on , concern drug user should consume apps to assistant them follow with their ain privacy insurance , and VTC Service should quash the collecting of personal data or selective information . “ VTC provider should also behavior an encroachment judgment on the seclusion of somebody to describe the bear upon of their personal info handling do and enforce strategy for command , trim or absent these risk , ” read the alphabetic character . VTC troupe are too encourage to key out the environs in which their overhaul are utilize , to insure that they are able to bring home the bacon data security measure and concealment in all contexts , to be lucid about the data point they pile up and how they deal it , and to see to it that substance abuser let fair to middling information and hold when utilize their inspection and repair . “ We empathise that VTC fellowship put up a critical Service that aid us all to last out relate regardless of where we are in the earth ; something that is especially authoritative in the thick of the on-going Covid-19 pandemic . in time rest of stop in soupcon should not ejaculate at the disbursal of data security and concealment right wing for somebody , “ the regulator sound out . The letter was signed by the commissioner of the Australian Information Commissioner ’s Office , the Compliance Sector Office of the Privacy Commissioner of Canada , the Gibraltar Regulatory Authority , the Hong Kong Privacy Commissioner for Personal Data , the Swiss Federal Data Security and Information Commissioner and the UK Regulatory Oversight Information Commissioner ’s Office .