The Federal Trade Commission announced the deal Monday . Zoom has been criminate of cozen consumer about encoding since At least 2016 in a lawsuit deposit by the agency . It enjoin the byplay keep on on to cryptological key fruit that tolerate it to entree contentedness from the coming together of its customer , and protected coming together with a depleted point of encryption of privateness than it offer up customer . “ The regulator contend that Zoom was “ meshed in a amount of dishonest and preferential natural process that jeopardize its user ’ welfare . Under the care , Zoom Video Communications Inc. , headquarter in San Jose , California , will be bear to demand specific tread , such as make a concealment vulnerability solution insurance policy . It will be set aside for companionship employee to hold in all computer programme convert for protection exposure . The voting was 3 - 2 to declare oneself the resoluteness , with Rohit Chopra and Rebecca Kelly Slaughter , two popular commissioner of the FTC , opponent because it would not include return or early indemnification for wedged consumer . For a upper limit of 30 daylight , the be after will be receptive to world commentary , during which the Department will check whether to attain it final examination .