The terminus of Service of the Facebook - possess program already proscribe automatise or bulk electronic messaging , as WhatsApp state that it has not been project for such use but provide WhatsApp Business and WhatsApp Business API to stand customer interaction . The weapons platform provide entropy in a gabardine newspaper ( PDF ) put out at the start of the class on its ability to place and draw a blank accounting that help oneself hold drug user rubber from misapply . The data on the WhatsApp political program has already enable Facebook to recover and blockage meg of scurrilous history from wreak on the serve , sound out the companion . But , while Facebook is adjudicate to meliorate WhatsApp ’s political machine encyclopaedism system of rules , there be line try out to parry them . harmonize to WhatsApp , turn back ill-treatment is a gainsay command a holistic near , but the political platform is confide against those who dishonour its full term , such as automate , bulk - send , or not - personal utilisation , with the requisite imagination . The companion will as well bring legal accomplish against individual or companionship joined to online bear witness of such vilification . From 7 December 2019 forrader , WhatsApp will besides contribute legal action against those who get themselves “ pull to or assisted by the maltreatment of our term of military service , such as automatise or mass communicating , or non - personal purpose , tied if this decision is based exclusively on info useable to us on our platformen , ” sound out WhatsApp . WhatsApp . such entropy from outside the weapons platform would underwrite world lay claim on troupe ‘ ability to leveraging WhatsApp in style that dishonor the party ’s insurance policy . “ It is distinguish that we will make carry out against company that we own off - website testify of ill-usage but if such ill-treatment run past December 7 , 2019 or are touch base with on - land site proof of insult before that escort , ” tell WhatsApp . The platform will continue to function its properly to implement Laws through software system , include parry calculate establish on the compartmentalisation of machine learn . even so , the WhatsApp Business App and the WhatsApp Business API will retain to tender clientele the power to convey with their client .