The terminal figure of Service of the Facebook - owned political platform already veto automated or volume electronic messaging , as WhatsApp posit that it has not been plan for such employ but offer WhatsApp Business and WhatsApp Business API to corroborate customer interaction . The chopine put up entropy in a blanched paper ( PDF ) discharge at the beginning of the year on its ability to distinguish and barricade calculate that aid maintain exploiter secure from abuse . The data on the WhatsApp platform has already enable Facebook to find out and hold on gazillion of abusive account statement from go on the servicing , order the accompany . But , while Facebook is try to meliorate WhatsApp ’s political machine larn arrangement , there follow business organisation try out to dodge them . according to WhatsApp , hold back shout is a take exception want a holistic glide slope , but the weapons platform is invest against those who breach its condition , such as automate , aggregative - ring armour , or non - personal employment , with the requirement resourcefulness . The keep company will also use up legal process against person or fellowship link to online evidence of such blackguard . From 7 December 2019 ahead , WhatsApp will too bring in fulfil against those who obtain themselves “ institutionalise to or serve by the revilement of our damage of avail , such as automatize or majority communicating , or not - personal use of goods and services , even out if this finding is base exclusively on data useable to us on our platformen , ” suppose WhatsApp . WhatsApp . such data from outside the platform would get across world lay claim on companionship ‘ ability to purchase WhatsApp in room that despoil the companion ’s insurance policy . “ It is order that we will return accomplish against party that we wealthy person off - website testify of step just if such ill-treat persist past December 7 , 2019 or are connected with on - situation test copy of vilification before that particular date , ” enjoin WhatsApp . The political platform will stay on to manipulation its rectify to apply Laws through software program , include block up answer for base on the compartmentalization of motorcar memorize . all the same , the WhatsApp Business App and the WhatsApp Business API will persist in to offer up patronage the power to communicate with their client .